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Privacy Policy

GENOMCORE, SL

1. Introduction

This Privacy Policy describes how Genomcore S.L., a company registered in Spain with CIF B66452160 and address at C/ de la Riba 36, 08950, Esplugues de Llobregat (Barcelona), Spain ("Genomcore"), collects, uses and protects personal data processed through our website www.genomcore.com ("the Website"). We are committed to compliance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

We follow these core principles:

  • You remain in control of your personal data.
  • Your data is processed in a transparent, secure and confidential manner.

2. Identity and Contact of the Data Controller

The data controller is Genomcore S.L., a company registered in Spain.

For any inquiries about data processing, you can contact us at:

  • Email: dpo@genomcore.com
  • Address: Carrer de la Riba, 36 (Espai Baronda) 08950, Esplugues de Llobregat, (Barcelona), Spain.

Our Data Protection Officer (DPO) is available to address any concerns regarding your rights under this policy.

3. Data We Collect

  • When you visit our Website, fill out contact forms, subscribe to newsletters or interact with us.
  • Information collected: name, email, phone number, company, title and any other information provided voluntarily.
  • If you send your CV for future selection processes, we will store the data contained therein.
  • If you use our confidential and anonymous reporting channel, we will not process personal data unless it is voluntarily provided (either by the complainant or third parties) in the content of the form or in attachments that may allow identification.

4. Purposes and Legal Basis for Processing

Purpose Legal Basis
Management of contracts, services and invoicing Execution of a contract
Customer care and service requests Legitimate interest (e.g., responding to inquiries)
Marketing and communication (with consent) Consent
Selection Processes Legitimate interest / Consent
Website security and improvement Legitimate interest (e.g., preventing fraud)
Management and processing of complaints Fulfillment of a legal obligation

5. Data Exchange and Recipients

We may share data with:

  • Authorized personnel within Genomcore (e.g., support, HR, legal, sales).
  • External service providers (e.g. cloud hosting, analytics, CRM tools, email marketing services, event organizers).
  • Legal authorities, when required by law.
  • Professional advisors such as lawyers or accountants.

We ensure that any third parties processing personal data on our behalf comply with GDPR regulations through data processing agreements.

6. International Data Transfers

Our servers are located within the European Union. In certain cases, we may transfer personal data to data processors located in third countries. We implement appropriate safeguards, including the standard data protection clauses adopted by the European Commission, to ensure adequate protection of your data.

7. Data Retention

We retain personal data for as long as necessary to fulfill the purposes described above and in accordance with legal requirements. When no longer required, the data is deleted or anonymized.

8. Your Rights

  • Access your personal data.
  • Rectify inaccurate or incomplete data.
  • Erase data (right to be forgotten).
  • Restrict or object to processing.
  • Withdraw consent (if processing is based on consent).
  • Data portability (where applicable).

To exercise your rights, contact dpo@genomcore.com.

9. Cookies and Tracking Technologies

Our website uses cookies essential for security and functionality. These cookies are necessary for the website to function properly. For more details, please see our Cookie Policy.

10. Social Networking

If you interact with our content on platforms such as LinkedIn or YouTube, their privacy policies apply. We do not collect additional personal data beyond what these platforms provide.

11. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure or destruction. These measures include encryption, pseudonymization and anonymization, passwords, access control, physical security measures and periodic security assessments, as well as management procedures to protect the security and confidentiality of your personal information. Only authorized persons may access, delete or modify your data. Our security practices are detailed in our Security Policy.

12. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

For any questions, please contact us at info@genomcore.com.

Last updated: 29/05/2025